Terms and Conditions


All orders for the supply of goods by Woodchurch Wine Estate are made subject to these Terms and Conditions of supply. Any provision contained in the Purchaser’s contractual documentation which conflicts with these Terms and Conditions or would in any way moderate, qualify or nullify these Terms and Conditions are inapplicable to Woodchurch Wine Estate unless the specific provision has been expressly agreed in writing by a partner of Woodchurch Wine Estate. No other employee or agent has any authority to alter or qualify these conditions.


  1. Subject to the following, a purchaser may purchase any goods directly from Woodchurch Wine Estate at Woodchurch Wine Estate’s premises.
  2. Alternatively, a purchaser may also request a quotation and/or place an order over the telephone or via the website (in which case, Woodchurch Wine Estate’s website Terms and Conditions will apply).
  3. Woodchurch Wine Estate may withdraw any quotation at any time without notice and without providing a reason. Furthermore, Woodchurch Wine Estate may refuse to supply a quotation at any time without providing a reason.
  4. Unless withdrawn by Woodchurch Wine Estate, all quotations are open for 30 days from the date of the quotation. A contract to supply goods is formed only when Woodchurch Wine Estate accepts the Purchasers offer to buy by providing an Acknowledgement of Order Form.
  5. Woodchurch Wine Estate reserves the right to cancel any uncompleted order or suspend delivery in the event that the Purchaser fails to perform his contractual obligations to Woodchurch Wine Estate.


  1. All prices quoted in Woodchurch Wine Estate’s literature are subject to withdrawal or alteration without notice. Prices are quoted in pounds sterling.
  2. If the Purchaser is purchasing goods directly at Woodchurch Wine Estate’s premises, payment is due and payable at the time of placing the order.
  3. All prices are quoted inclusive of VAT and other applicable taxes relating to the sale and delivery of goods unless otherwise specified.
  4. Delivery charges are not included in the quoted price of a case or a bottle, and may give rise to an additional charge.
  5. Unless otherwise expressly agreed in writing by a partner of Woodchurch Wine Estate, payment shall be made within 30 days of the date of the invoice. Woodchurch Wine Estate reserves the right to require payment in full prior to the dispatch of the goods.
  6. If the Purchaser’s Order is to be dispatched in instalments, payment for each bottle or case of wine will be invoiced separately at the point of dispatch.
  7. Woodchurch Wine Estate reserves the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1988.
  8. Time for payment shall be of the essence.
  9. No payment shall be deemed to have been received until Woodchurch Wine Estate has received cleared funds.
  10. The Purchaser shall make all payments due under an Order without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise, unless the Purchaser has a valid Court Order requiring Woodchurch Wine Estate to pay to the Purchaser an amount equal to the deduction.


  1. A purchaser may cancel an order for whatever reason at any time up to 7 days from the time that the order was placed or 7 days from receipt of goods (whichever is longer).
  2. In order to cancel an Order, the Purchaser must contact Woodchurch Wine Estate in writing (including by email) or by telephone.
  3. Once Woodchurch Wine Estate has been notified of a cancellation prior to the dispatch of the goods, Woodchurch Wine Estate will reimburse the price of the goods, if payment has already been made, within 48 hours of the notification of the cancellation.
  4. If the Purchaser wishes to cancel an Order after the goods have been dispatched, then the goods must be returned to Woodchurch Wine Estate in the same condition that they were dispatched. On receipt of the goods, Woodchurch Wine Estate will reimburse any payment already received within 48 hours of the receipt of the goods.
  5. If the purchaser cancels an Order but fails to return the goods to Woodchurch Wine Estate within 14 days of the notice of cancellation, the Purchaser will be deemed to have accepted the goods and will be obliged to make payment to Woodchurch Wine Estate and will not be entitled to reimbursement.
  6. For tours and tastings please see book a tour and tasting product page for cancellation policy 


  1. The Delivery Charge shall be set out on the quotation and the Acknowledgement of Order and shall be part of the total price quoted to the Purchaser, except where the Purchaser is placing an Order at Woodchurch Wine Estate’s premises and has agreed to take the goods away at that time.
  2. Woodchurch Wine Estate will deliver the goods to UK mainland postal addresses. Delivery will be made to the address specified by the Purchaser at the time of placing the order. Woodchurch Wine Estate reserves the right to make delivery in instalments, but if Woodchurch Wine Estate elects to do this, there will only be a single delivery charge.
  3. Delivery will normally take place within 10 working days of the date of the Acknowledgement of Order. Woodchurch Wine Estate will make every reasonable effort to deliver the goods within 10 working days, and unless it is otherwise agreed in writing, the Purchaser shall not be entitled to cancel the order in whole or in part on the grounds of delayed delivery howsoever caused. Nor shall the Purchaser be entitled to claim damages or compensation for delayed delivery. In the event that Woodchurch Wine Estate is not able to make delivery within 10 working days, Woodchurch Wine Estate will contact the Purchaser and keep him updated.
  4. If the Purchaser is not available to take delivery, Woodchurch Wine Estate’s delivery agents will leave the goods in a safe place, provided that the Purchaser has provided instruction to Woodchurch Wine Estate at the time of placing the order. Alternatively, Woodchurch Wine Estate’s delivery agents will leave a card requesting the Purchaser to arrange a more convenient delivery time.
  5. All goods must be signed for on delivery by an adult (aged 18 years or over). If no-one of that age is at the address when the delivery is attempted, the goods may be retained by Woodchurch Wine Estate’s delivery agent. In that event, the delivery agent will leave notification of attempted delivery and will telephone to reaarrange delivery. If Woodchurch Wine Estate has to re-deliver the goods then the Purchase may incur a further delivery charge which is immediately due and payable by the Purchaser to Woodchurch Wine Estate.
  6. Woodchurch Wine Estate may use any method of transport for delivery and the goods shall be at Woodchurch Wine Estate’s risk during transit.
  7. A clear receipt for the goods shall be sufficient evidence that the goods have been delivered in satisfactory condition.


  1. If some or all of the goods are broken on delivery, the Purchaser must notify Woodchurch Wine Estate within 48 hours of the delivery date. The Purchaser may choose either to return the whole case or just the affected bottles for replacement or refund.
  2. Any goods returned to Woodchurch Wine Estate must be in its original packaging.


  1. From the time of delivery, the goods are at the risk of the Purchaser.
  2. If for any reason the Purchaser will not accept delivery of any of the goods when they are ready for delivery, or if Woodchurch Wine Estate is unable to deliver the goods on time because the Purchaser has not provided satisfactory instructions for delivery
    (1)The goods will be deemed to have been delivered on the delivery date specified in the quotation or the Acknowledgement of Order form;
    (2)The risk in the goods shall pass to the Purchaser at that time and
    (3)Woodchurch Wine Estate may store the goods until delivery and the Purchaser will be liable for all related additional costs and expenses, including but not limited to reasonable storage and insurance charges.
  3. Title and property in the goods, including full legal and beneficial ownership, shall not pass to the Purchaser until Woodchurch Wine Estate has received in full (in cash or cleared funds) all sums due it in respect of
    (1) The goods; and
    (2) All other sums which are or which become due to Woodchurch Wine Estate from the Purchaser on any account or order; and
    (3) All interest that has become payable in respect of the goods or on any other sums which are or which due under any other account or order.
  4. Until ownership and title of goods has passed to the Purchaser, the Purchaser
  5. Holds the goods as Woodchurch Wine Estate’s bailee;
  6. Must store the goods, at no cost to Woodchurch Wine Estate, in such a way that they remain readily identifiable as Woodchurch Wine Estate’s property;
  7. Maintain the goods in satisfactory condition and keep them insured on Woodchurch Wine Estate’s behalf for their full price against all risks; and
  8. Hold the proceeds of insurance on trust for Woodchurch Wine Estate and not mix them with any other money, nor pay the proceeds into an overdrawn bank account. Any monies received by Woodchurch Wine Estate in accordance with this provision shall not extinguish the Purchaser’s liability to pay the purchase price for the goods plus any interest due, but may be set off in diminution of such liability.
  9. The Purchaser may resell the goods before ownership has passed to it and pass good title solely on the following conditions
    9.1 Any sale shall be made in the ordinary course of the Purchaser’s business at full market value; and
    9.2. Any such sale shall be a sale of Woodchurch Wine Estate’s property on the Purchaser’s own behalf and the Purchaser shall deal as principal when making such a sale.
  10. The Purchaser’s right to possession of the goods shall terminate immediately if:
    (1) The Purchaser has a bankruptcy order made against him or makes an arrangement or agreement with his creditors, or otherwise takes the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convenes a meeting of creditors (whether formal or informal), or enters into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or has a receiver and/or manager, administrator or administrative receiver appointed over all of its assets or undertakings or any part of the assets or undertakings, or a resolution is passed or a petition presented to any court for the winding up of the Purchaser or for the granting of an administration order in respect of the Purchaser, or the Purchaser proposes any of the above;
    (2) The Purchaser ceases or threatens to cease trading; and
    (3) The Purchaser encumbers or in any way charges any of the goods.
  11. Woodchurch Wine Estate shall be entitled to recover payment for the goods notwithstanding that ownership of the goods has not passed from Woodchurch Wine Estate.
  12. The Purchaser grants Woodchurch Wine Estate, its agents and employees an irrevocable licence at any time to enter the premises where the goods are or may be stored in order to inspect them, or, where the Purchaser’s right to possession has terminated, to recover the goods.


  1. Woodchurch Wine Estate warrants that the goods will be of satisfactory quality and fit for purpose when dispatched for delivery to the Purchaser.


  1. Any of the goods which the Purchaser claims to be defective, such notification to be in writing to Woodchurch Wine Estate within 48 hours of delivery, will be replaced or – at Woodchurch Wine Estate’s option – the price of the defective goods will be reimbursed to the Purchaser and Woodchurch Wine Estate will pay the expenses of such return.
  2. Woodchurch Wine Estate will not be liable for a breach of the warranty in clause 8 if
    2.1 After giving notice that the goods are defective, the Purchaser makes any further use of such goods; or
    2.2 The defect arises because the Purchaser failed to follow Woodchurch Wine Estate’s written instructions as to the storage, transport, handling or use of the goods; or
    2.3 The Purchaser caused the defect during the handling of the goods.
  3. All other warranties, conditions and other terms implied by Statute or Common Law are – to the fullest extent permissible by law – excluded from the contract between Woodchurch Wine Estate and the Purchaser.
  4. Nothing in these Terms and Conditions excludes or limits the liability of Woodchurch Wine Estate for death or personal injury caused by any negligence or fraudulent misrepresentation.
  5. Save as aforesaid, Woodchurch Wine Estate’s liability in contract, tort, breach of statutory duty, misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the contract of sale shall be limited to the total sale price. 
  6. Notwithstanding anything contained in this contract of sale, Woodchurch Wine Estate shall not be liable for any indirect, special or consequential loss or damage suffered or incurred by the Purchaser arising out of the contract of sale. For the avoidance of doubt, indirect, special or consequential loss includes, but is not limited to, loss of profit, loss of interest, loss of business, loss of goodwill, loss of revenue, loss of anticipated savings and any liability incurred for loss and damage suffered by a third party.


  1. It is illegal to sell wine to anyone who is under 18 years of age. Woodchurch Wine Estate reserves the right to refuse to accept any offer from any person who is, or is suspected to be, under 18 years old.
  2. Woodchurch Wine Estate will not permit any order to be transferred from the original customer to another person who is, or is suspected to be under 18 years old, in order to avoid the age restrictions imposed by law.
  3. By placing an order the Purchaser is confirming that they are at least 18 years old.
  4. If Woodchurch Wine Estate’s delivery agents are in any doubt about the age of the recipient on delivery, they will request some form of identification including proof of age. If the person receiving the goods is unable to produce satisfactory identification, Woodchurch Wine Estate’s delivery agents will not be able to deliver the goods.


  1. Woodchurch Wine Estate reserves the right to defer the date of delivery or to cancel the order or reduce the volume of the goods ordered if it is prevented from or delayed in the carrying out of its business due to circumstances beyond Woodchurch Wine Estate’s reasonable control including but not limited to acts of God, governmental action, war, national emergency, acts of terrorism, protest, riot, civil disorder, fire, explosion, flood, epidemic, labour disputes (whether or not relating to the Purchaser’s workforce).
  2. If as a result of the circumstances set out in clause 11.1 Woodchurch Wine Estate is prevented or delayed in delivering all or part of the goods, Woodchurch Wine Estate will fairly apportion amongst all of its contracted customers the quantity of goods available to it. Where Woodchurch Wine Estate’s obligations to supply have been suspended, normal supply will resume as soon as reasonably practicable after the removal of the cause of the suspension. In the event that the cause of suspended operations last more than 2 months, either party may terminate the contract of sale on 5 days working notice.


  1. Any waiver by Woodchurch Wine Estate of a right or default under these Terms and Conditions shall not be deemed a waiver of any subsequent right or default whether of a similar nature or otherwise.


  1. No amendment or variation of these Terms and Conditions shall be effective unless in writing and signed by a partner of Woodchurch Wine Estate.


  1. If any provision in these Terms and Conditions is found by any Court, Tribunal or Administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void or voidable, unenforceable or unreasonable, it shall be – to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness, be severable and the remaining provisions shall continue in full force and effect.


  1. Nothing in these Terms and Conditions is intended to confer any benefit on any third party (whether referred to by name, class, description or otherwise) or any right to enforce a term or condition.


  1. These Terms and Conditions constitute the entire understanding between the parties in respect of the subject matter.


  1. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and shall be subject to the exclusive jurisdiction of the English Courts.


The following terms shall mean:

  1. ‘Woodchurch Wine Estate’ a partnership, registered office Woodchurch Wine Estate, Susan's Hill, Woodchurch, TN26 3RE.
  2. ‘the Purchaser’ means any person, firm, company or organisation from whom or from which Woodchurch Wine Estate accepts an order to supply goods;
  3. ‘goods’ means any goods which are the subject-matter of Purchase Order as set out on the face of the Purchase Order;
  4. the ‘Order’ means the order placed by the Purchaser on Woodchurch Wine Estate;
  5. the ‘Acknowledgement of Order Form’ means Woodchurch Wine Estate’s written acknowledgement of the Purchaser’s Order incorporating these Terms and Conditions.
  6. ‘working day’ is 0900 to 1700 Monday to Friday, excluding bank holidays and public holidays.